Frequently Asked Questions
What are the policies on visiting and phone use?
Upon staff approval, visits and phone contacts are provided based on individual treatment plans. Visiting days are Sundays 1-4:30 p.m. and pay phones are available for use between program activities and groups.What should the family do if there is an emergency at home?
Family may contact counseling staff 24 hours a day, any day of the week.Is smoking permitted?
In designated areas only.How much does laundry cost?
$1.50 for washing and drying one load. Please bring quarters if possible.Should I bring my personal vehicle?
In most circumstances, no, unless approved by staff prior to admission.
May I bring prescription medications?
Yes. Only current physician-prescribed medications in the original prescription bottle, in the client’s own name, with sufficient supply (or refills) for the length of stay in treatment.Who should I contact to discuss legal concerns?
Feel free to speak to any staff member and they will direct you to the appropriate person for help.Do you offer family services?
Yes. All family members are encouraged to work closely with our staff during the treatment process and are encouraged to attend our three-day Family Program.Do I need any money?
You may arrange for $20.00 to $40.00 maximum weekly. We have soda machines and a canteen where you may purchase a variety of drinks and snacks.What things are prohibited?
iPods, radios, Walkmans, MP3 players, stereos, CDs/CD players, DVDs/DVD players, TVs, cell phones, pagers, computers, laptops, PDAs, hair clippers/trimmers, aftershaves, cologne, perfume, any alcohol-based product (including mouthwash) or weapons.